Behavioral Services Network, LLC. (BSN) and its network of behavioral health providers, other mental health practitioners, facilities and hospitals comply with all applicable state, and federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, gender identity or sex. Behavioral Services Network and its network of mental health providers, facilities and hospitals do not exclude people or treat them differently because of race, color, national origin, age, disability, gender identity or sex.
Free aids and services to people with disabilities to effectively communicate such as:
- Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals.
- Written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals.
Free language services to people whose primary language is not English, such as:
- Qualified interpreters or a language line
- Information written in other languages.
If you need these services, please speak with your health care provider, or contact your health insurance plan customer service department.
If you believe that your health care provider has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity, you can file a grievance by phone, fax, or via email.
Behavioral Services Network, LLC.
Address: 8200 NW 41ST ST. STE 200. Doral, FL 33166
Telephone: 305-907-7470 ext.105
You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services, Office for Civil Rights through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW Room 509F, HHH Building, Washington, DC 20201